Where will the surface be used?
A bathroom floor, wall and kitchen worktop have different requirements. We review the proposed material, finish and available product information against its intended application.
Tiles & Surfaces
Plan the surface, down to the last cut.
Choose the material with its intended use in mind, then review the layout, grain, joints and edges before quantities or cutting are confirmed.
Discuss tiles & surfaces on WhatsAppFloor & wall tiles · natural stone · worktops · feature surfaces
The sample is the start of the selection.
Grain and variation across the room
We discuss variation between pieces and review slab selection where applicable. Grain direction and book-matching are defined for the areas where those details are selected.
Cuts, joints and edge profiles
The layout sets where full pieces, cuts and joints fall. Worktop drawings also coordinate edges, sink and appliance openings, and connections to the cabinetry.
Review the layout before the slab is cut.
Quantities follow the approved layout and allowance agreed for cutting. We check specified batches or slabs, dimensions and edge work; updates identify the actual surfaces and any variation to review.
The floor beneath it needs to be ready.
We coordinate substrate readiness, floor levels and laying direction with the installation team. Pieces are protected for transport, then checked for layout, joints and visible finish during the agreed installation work.
The complete tiles & surfaces process
13 steps, from your brief and measurements to approval, packing, shipping and installation.
The complete tiles & surfaces process
13 steps, from your brief and measurements to approval, packing, shipping and installation.
Standard tiles follow an approved product and batch selection. Bespoke stone and worktops follow cutting drawings, templates and fabrication checks.
01Understand your needs
We discuss the look you want, traffic, wet areas, maintenance preferences and budget. The proposed surface is considered for its actual location, not only its photograph.
What you receive or approve
A surface selection brief for each area.
02Measure your space
We verify areas, levels, openings and transitions. Worktops and custom stone receive the appropriate final templates or measurements before cutting is released.
What you receive or approve
Verified quantities and fabrication dimensions.
03Choose materials & details
You compare physical samples, larger references and available slab images. We study shade, sheen, grain and grout colour with the adjoining materials.
What you receive or approve
Approved material, finish and visual references.
04Prepare technical drawings
We prepare laying or cutting layouts, edge details and relevant junctions. Joint alignment, room thresholds and book-match direction are defined where needed.
What you receive or approve
A laying plan or fabrication drawing set.
05Review together, then approve
We review the pattern direction, cut distribution and material variation with you. Quantities and the agreed allowance are confirmed alongside the drawings.
What you receive or approve
Approval of layout, material references and quantities.
06Release for manufacture or order
Selected tile models and batches are ordered, or approved stone cutting begins. Thickness, edge profiles and finish references accompany the order.
What you receive or approve
A confirmed product order or cutting release.
07Follow the work in China & Qatar
The China team follows product availability, cutting and finishing as applicable. The Qatar team coordinates floor levels, junctions and installation sequencing.
What you receive or approve
Aligned supplier and site information.
08Receive progress photographs
You receive selected batch or slab photographs, fabrication views and visible detail updates at agreed milestones. Any material variation needing a decision is highlighted.
What you receive or approve
Images connected to the selected batch or piece.
09Inspect the finished work
We review dimensions, thickness, edges, shade consistency and visible defects. Custom stone pieces are compared with the approved cutting references.
What you receive or approve
A recorded material and fabrication check.
10Approve before packing
We show the final available material photographs and resolve agreed appearance points with you. Inspection responsibility stays with the assigned technical team.
What you receive or approve
Your release approval against the selected references.
11Protect, pack & identify
Tiles are secured in suitable boxes or pallets; slabs and fabricated stone receive the support and edge protection their format requires. Pieces are identified for the laying plan.
What you receive or approve
Packing records and identified material quantities.
12Ship & coordinate arrival
Shipment and unloading are coordinated with weight, access and safe site storage. We align delivery with the agreed installation sequence.
What you receive or approve
Delivery and handling arrangements for the selected surfaces.
13Install, adjust & hand over
Within the agreed installation scope, the team checks substrate readiness, follows the approved layout and reviews edges and joints. The completed surfaces are protected and handed over with care guidance.
What you receive or approve
Finished surfaces and a reviewed snagging record.
Share the areas, their use and a plan showing floors or worktops.
Start a WhatsApp conversation with our Qatar team. We will review the requirements with you and arrange the next step.